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Privacy Policy MakedaMelaninGroup.com

Effective Date: 15/03/2024

MakedaMelaninGroup (referred to as "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.makedamelaningroup.com, contact us, or engage with our services.

1. Who We Are

MakedaMelaninGroup is a multidisciplinary project and brand management agency based in Belgium, with operations in Europe and Africa. We provide services in project consultancy, artist management, content development, and cultural event production.

2. What Data We Collect

We may collect and process the following types of personal data:

Identity Data: name, company name, job title.
Contact Data: email address, phone number, mailing address.
Technical Data: IP address, browser type, device type, time zone setting, cookies.
Usage Data: information about how you use our website, pages visited, interaction duration.
Marketing Data: preferences in receiving marketing from us.

We do not knowingly collect data from children under 16 years of age.

3. How We Collect Your Data

We collect data in the following ways:

Direct interactions (e.g. contact forms, email sign-up, service inquiries).
Automated technologies (e.g. cookies, server logs).
Third parties and publicly available sources (e.g. social media, partners).

4. Why We Use Your Data

We use your personal data for the following purposes:

To respond to inquiries or provide our services.
To manage our relationship with you.
To improve our website and user experience.
To send marketing communications (if consent is given).
To comply with legal or regulatory obligations.

5. Legal Grounds for Processing (EU GDPR)

We process your personal data on the following legal bases:

Consent (for newsletters, promotional material).
Contractual necessity (to deliver a requested service).
Legal obligation (to comply with tax or business laws).
Legitimate interest (to manage and grow our business).

6. How We Share Your Data

We do not sell your personal data. We may share data with:

Our internal team and authorized freelancers.
Third-party service providers (hosting, analytics, email marketing).
Regulatory or legal authorities, if required.

All third parties are bound by data protection and confidentiality agreements.

7. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, including legal and accounting obligations. Data that is no longer needed will be securely deleted.

8. Your Privacy Rights

Under the GDPR, you have the right to:

Access your personal data.
Correct or update your data.
Request data erasure (“right to be forgotten”).
Object to or restrict processing.
Withdraw consent at any time (for marketing).
Lodge a complaint with a supervisory authority.

You may contact us at privacy@makedamelaningroup.com to exercise any of your rights.

9. Cookies

We use cookies to enhance user experience and monitor website performance. You can choose to disable cookies via your browser settings.

Read our Cookie Policy for more details.

10. Security Measures

We have implemented appropriate technical and organizational measures to secure your personal data, including encryption, secure hosting, and access control protocols.

11. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

12. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page and the effective date updated accordingly.

13. Contact Us

If you have questions or concerns about this policy or our use of your data, please contact us at:

MakedaMelaninGroup
Email: privacy@makedamelaningroup.com
Website: www.makedamelaningroup.com